Website and Privacy Policies

Website

  1. The materials displayed on this website, including without limitation all article and tips, knowledge, information and intellectual property, photographs, illustrations, artwork and other graphic materials, and names, logos and trademarks are the property of True Business Solutions Group Pty Ltd, trading as Bob Walters Team (BWT) and are protected by copyright, trade mark and other intellectual property laws. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent of BWT.

    Save for the above, BWT does not grant any licence or right in, or assign all or part of, its intellectual property rights in the content or applications incorporated into the website or in the user interface of the website.

  2. You acknowledge and accept that the information contained on this website (the website information) may include technical inaccuracies. You acknowledge and accept that the website information is subject to change at any time and may not necessarily be up to date or accurate at the time you view it. You should enquire with us directly to ensure the accuracy and currency of the material you seek to rely upon, or refer to your state tenancy advice information service for accurate information and advice.

  3. To the extent permitted by law, BWT disclaims all warranties with regard to the information and applications contained on the website and your use of the website, including all implied warranties of merchantability and fitness. In no event shall BWT, its contractors, agents, or employees be liable for any damages whatsoever (including special, indirect or consequential) arising out of or in connection with the use or performance of the website whether in contract, at common law or in equity, or on any other basis. These Terms and Conditions do not exclude warranties or conditions which BWT cannot, by law, exclude. These Terms and Conditions do not exclude any liability which any law requires BWT to accept. If BWT becomes liable for any breach of any such condition or warranty, BWT liability shall be limited at its option, to any one or more of the following:

    1. in the case of goods, to anyone it determines of the following: replacement of the goods or the supply of equivalent goods; and

    2. in the case of services, to either supplying the services again or payment of the cost of having the services supplied again.

  4. If you wish to establish a link to this website you must, in the first instance, use email us on dixie@bwt.com.au and provide the following information:

    1. the URL of the website that you seek to establish a link from;

    2. brief description of your website; and

    3. the reason that you wish to establish a link. If BWT agrees to your proposed link, you must comply with any terms and conditions imposed by BWT as a condition of such agreement. If the nature and/or content of your website changes in any significant way, you must contact BWT and provide a new description of your website.

  5. This website and the materials displayed on it may not be accessible from time to time due to act of God or other force majeure events, including inability to obtain or shortage of necessary materials, equipment facilities, power or telecommunications, lack of telecommunications equipment or facilities and failure of information technology or telecommunications equipment or facilities.

  6. You must not attempt to change, add to, remove, deface, hack or otherwise interfere with this website or any material or content displayed on this website.

  7. These Terms and Conditions are governed by and construed in accordance with the State of New South Wales, Australia. In the event that a dispute arises from these terms and Conditions, you agree to submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.

Privacy

True Business Solutions Group Pty Ltd trading as Bob Walters Team (BWT) complies with the Privacy Act 1988 (Cth) ("Privacy Act") as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth)("Amendment Act") and has adopted a set of privacy principles in its policy which is consistent with the National Privacy Principles as amended in September 2001 ("NPPs").

This privacy statement applies to this web site which is owned and operated by BWT.

How is my personal information collected?
The purpose of personal information that we collect from you will depend on how you interact with BWT's web site. This section will explain in the broad sense, just how personal information may be collected via our web sites, and how this information contributes to the development of BWT's web site.

Cookies
This web site uses cookies. Cookies are pieces of information that a web site can transfer to an individual's computer hard drive for tracking (site usage) user navigation and customising site information to further improve and enhance the user experience.

Most Internet browsers are preset to accept cookies. However, if you are concerned about the use of cookies you do have the option to opt out and refuse the transfer of cookies to your computer's hard drive. If you prefer not to receive cookies, you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used. Please contact the company which produces your browser if you need help.

On-Line Forms
When submitting information on our site for the purposes of an enquiry, we will collect details such as your name, e-mail address and some details of your personal interests and needs. Some of this information is essential for us to be able identify accurately who is using the service so that we may be able to respond to your requests and as such is indicated by mandatory fields. Mandatory Information Requirements are clearly identified and are denoted by an asterix (*). You will also be prompted when submitting a form if mandatory data has not been completed.

Other types of information, such as your age and gender, are collected to help us profile who is using the services and what their interests are. Information of this type is optional: you only need to fill it in if you wish to do so.

Generally, you may be asked to provide personally identifiable information when you:

• send us your comments or suggestions
• create a link to BWT's site
• purchase products online
• register for events online
• subscribe to BWT's e-bulletin
• submit an enquiry.

In all cases, your information will be held in the strictest confidence.

How can I control my personal information?
Users are not required to register on BWT's web site in order to use it.

Our commitment is to provide you with the opportunity to opt out, check or correct any information you have submitted on-line to BWT or any of its affiliates or partners. Please refer to the appropriate page to request the changes. Where requested, BWT will remove any personal identifiable information from its current operational systems. To have any information removed from BWT databases please email the privacy officer at BWT.

How secure is my information?
Any personal information that is submitted to our web site is held with the strictest confidence. This information is securely stored and access is restricted to authorised BWT personnel only, ensuring that your personal information is protected and safeguarded.

How do we use your information?
The information we gather from your use of our web site enables us to provide better services which are tailored to your needs. For example recording usage patterns help us identify the areas of our site that are popular and those that are not. The data which is gathered is aggregated for analysis by BWT. Identifiable characteristics and the user's name remain anonymous.

We use information that you submit via an on-line form from our web site in any one of the following ways:

• to make changes to your profile at your request
• to register information at your request
• to respond to your submission or enquiry.

We will only record your e-mail address if you send us a message. It will only be used for the purpose for which you have provided it, as outlined above. Your personal identifiable information will not be used for any other purpose, and we will not disclose it to anyone else without your consent.

Your personal information is not shared with any other third parties unless explicitly and expressly communicated when you submit the information. The information is contained and access is restricted to BWT authorised personnel only. However, where it is necessary for law enforcement purposes or where we believe there is a threat to a person's safety or health, we may need to disclose your personal information to third parties as required by law.

Is my personal information shared with anybody outside of BWT?
BWT acknowledges that you will click through to third party sites from our site, and thus recommends that you refer to the privacy statements of the sites you visit. BWT assumes no responsibility for information and content of third party sites.

How often should I check this privacy statement?
We may make changes to this statement from time to time, so you may like to check it each time you visit the site.

What else should I know about privacy?
Here are some more pointers to assist you in further protecting your privacy on the Internet.

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café.

Please be aware that whenever you voluntarily disclose personal information over the Internet, for example, in discussion forums, via e-mail or in chat sites, that this information can be collected and used by others. In short, if you post personal information in publicly accessible on-line forums, you may receive unsolicited messages from other parties in return. For any additional assistance, please email the privacy officer at BWT.


Who is BWT's Privacy Officer?

Dixie Walters – dixie@bwt.com.au or 02 8507 2400.

Terms of Service

Product Refunds and Returns Policy

Audio/Data/DVD Products

Should the product arrive damaged or defective, we reserve the right to request the product be returned. Upon return, we will replace the damaged items. Damaged or defective goods must be declared to us by email at dixie@bwt.com.au within 14 days of receiving your purchase.

 

 

Shipping

We use Australia Post to post purchased products using a standard postal service. Should the purchaser require express post, registered post or another carrier, this can be requested and the purchaser will be required to pay the extra charge associated with the direct costs charged to BWT from the postal service or alternate carrier.
Products posted within Australia - expect up to 14 days to receive purchased products from order lodgement, or when the order was received by BWT.
International Product Orders - expect up to 21 days to receive purchased products from order lodgement, or when the order was received by BWT.

Terms of Service

Product Refunds and Returns Policy

Audio/Data/DVD Products 

Should the product arrive damaged or defective, we reserve the right to request the product be returned. Upon return, we will replace the damaged items. Damaged or defective goods must be declared to us by email at dixie@bwt.com.au within 14 days of receiving your purchase.

 

Shipping

We use Australia Post to post purchased products using a standard postal service. Should the purchaser require express post, registered post or another carrier, this can be requested and the purchaser will be required to pay the extra charge associated with the direct costs charged to BWT from the postal service or alternate carrier.

Products posted within Australia - expect up to 14 days to receive purchased products from order lodgement, or when the order was received by BWT.

International Product Orders - expect up to 21 days to receive purchased products from order lodgement, or when the order was received by BWT.

Bob Walters

Here is a short excerpt of Bob Walters 90 minute on stage presentation called "Growing your Property Management Business Profitably"

Newsletter Subscription

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Privacy Policy & Disclaimer

PRIVACY POLICY

We recognise the importance of privacy protection. Our policy for dealing with any personal information that you might disclose to us while visiting this website is explained below.

The type of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential.

The personal information that we collect on you when you use our public site

We do not collect or use any personal information on visitors to our website, through the use of "cookies" or other software or hardware techniques.

We look at the number of hits the site receives and keep track of the domains from which this site is accessed.

To determine what our users are interested in, we may also look at the top 20 search words used in connecting you to this site.

The names of persons who request information from or about BWT by emailing us are added to our database as clients. Each client is given a user name and password and can view and update their personal details used by our company. Clients can also select their areas of interest, enabling them to control the information they receive from BWT. Persons who do not wish to receive these communications should notify us by email and their names will be deleted from our client list.

The personal information we collect when you log onto this site, how we do it and what we do with it

If you log onto the website and read or download information our Internet Service Provider/Hosting Provider, will record your server address, domain name, the date and time of your visit to our site, the pages viewed and the information downloaded. This information is used for statistical and web site development purposes only.

We can also determine if you emailed any articles of interest to a friend using our 'email a friend' functionality. We record the email addresses of these recipients which may be used for our own marketing purposes.

The information collected will be used to send you e-mails when content relevant to your areas of interest are added to the site. The information may also be used to inform you of any forthcoming event that might be of interest to you.

The circumstances under which we disclose information about you

It is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so. An exception to this is where BWT may be required by law to disclose certain information.

How we handle emails

We will preserve the contents of any e-mail message that you send us if we believe that we have a legal requirement to do so. emails sent to or from BWT are routinely monitored for quality control, systems administration and legal compliance purposes.

What to do if you believe the information we hold about you is inaccurate

If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.

How to contact us if you wish to discuss this policy

If you wish to discuss any aspect of this policy please contact us.

WEBSITE DISCLAIMER

No warranties

This website is provided "as is" without any representations or warranties, express or implied. The Bob Walters Team (BWT) makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, BWT does not warrant that:

this website will be constantly available, or available at all; or the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability

BWT will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

to the extent that the website is provided free-of-charge, for any direct loss; for any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if TRUE has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit BWT's liability in respect of any:

fraud or fraudulent misrepresentation on the part of BWT or matter which it would be illegal or unlawful for BWT to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, BWT has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against BWT's officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect BWT's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as BWT.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

This website disclaimer

This website disclaimer is based on a precedent created by template-contracts.co.uk and published by freenetlaw.com

The information provided on this website is for use of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this publication can be accepted.

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