The Four Modules

The system comes in 4 modules and covers all the key areas of your property management business.

Business Systemisation (the heart of the System)

  • A highly comprehensive 340 page set of policies and procedures in both a Microsoft Word version and a HTML version (website version)
  •  Flowcharts defining all major procedures and activities
  • Over 300 forms, checklists and letters

Business Performance

  • Comprehensive reporting tools
  • Business analysis spreadsheets
  • Job descriptions and key performance indicators for all roles
  • Templates and guides for recruiting, selecting and training the team
  • Employment agreements
  • Time management techniques

Business Development

  • Proven new business campaigns and business growth strategies
  • Highly effective marketing strategies with examples
  • Powerful scripts and dialogues
  • Listing presentation kits
  • Rent roll sale and purchase templates and supporting documents

Client Retention

  • Customer service strategies
  • Complaint handling systems
  • Customer service surveys and auditing templates
  • Powerful scripts and dialogues for customers P
  • roperty investor and tenant handbooks
  • Sample newsletter templates and articles
  • Prospective owner and tenant database templates

 

If you are in NSW, Victoria, ACT, , Western Australia, Tasmania or Queensland and would like a demonstration of the System click here.

If you are in South Australia and would like a demonstration of the System click here.