Property Management is all about the “C” Word… CULTURE

Linda Gulabovska cropped

An article by Linda Gulabovska, Senior Property Manager, Right Choice Real Estate, NSW

Culture is our character, it is who we are and shines through in everything we do. It’s our principles, our behaviour, our true reflection.

Office Culture is what motivates you to come to work and stay…

We have a PM team of 7, organically hand-picked and home grown… We created a CULTURE that we live and breathe daily. Our strengths, combined with our solid work ethic, gives us the opportunity to be at the forefront of Property Management in the Illawarra.

We selected our team based upon who fits! You can be knowledgeable, yet know nothing! Have worked in the industry for years but never acquired any experience. Skill can be taught, so long as the shoe fits! What we strived for was the intention to share the same work ethic, customer service focus and have fun doing it. We are all specialists in our own roles, yet adaptable enough to multitask and blend roles when required.

We understand taking ownership is the key to survival in property management. Communication, consistency, commitment, respect, trust and empathy are the key factors to success!

Property Management isn’t easy… it takes dedication, passion and devotion. When you have total support from the top of the pyramid, failure is no longer an option.

A great culture increases productivity and undoubtedly keeps sick days at a minimum.  Culture is what makes a business successful. Morale is high; the happier the employee, the more productivity is maintained, which reflects on the bottom line.

We bounce off each other day in, day out. 7 ideas and thought processes are better than one. We constantly train and grow.  The world’s best soccer players all know how to play soccer, however, they still train every day, week in week out… why?

Not just to remain at the top of their sport, but to continually improve their skill set. Muscle memory. It becomes a habit to perform above benchmark! That’s why it is imperative to have ongoing training, networking and support.

Culture is the backbone to any Real Estate office…