Property Management is no longer “business as usual”, with the ever increasing expectations of clients and customers, CHANGE is now the only constant.
The key to ongoing success in property management is to ensure that you not only ready for change, but that you harness it to drive you and your business to new levels of efficiency.
Your clients are smarter and want more (and faster) service than ever before. And they are being courted by many suitors, so their loyalty to you will constantly tested.
In today’s property management workplace, you have to be able to work under pressure and understand that you will never get to the end of your “to do” list.
Lisa Pentland will show you how to get personally organised and how to get your Property Management Department running like a Dream Machine!
Topics to be covered include:
- Time Management
- Dealing with Stress
- Key Performance Indicators and Targets
- Client Retention
- Maximising the use of Technology
- Plus more...
You will learn to:
- Effectively manage your daily workload
- Establish the right levels of work/life balance
- Put in place effective strategies to retain loyal, long term clients
- Identify the right type and number of key performance indicators for your job role
- Set effective targets
- Maximise the use of available technology.
Who should attend?
- All property management staff
Click here to register for Sydney
Click here to register for Perth